"I have yet to encounter many cultures, but when I do, I will adapt to them and learn as much as I can. Whenever possible, I recommend adding a qualifying statement at the end of your response. "I am a people person. They are also interested in hiring career focussed individuals who have some sense of where they want to take their career with CBSA. Brire said CRA management has yet to table a wage offer of any kind. The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. As with any behavioral question, it is framed in a way that asks you 'about a time' when you faced a situation in the past. This will speak to your emotional intelligence and how in control of youyr emotions you are, and how consistent your behavior and stress responses are. So, before disagreeing with your supervisor, you should have a full understanding and appreciation of the tactics they employ to address a 'problem'. However, I would be more than happy to join CBSA in any of the three divisions.". Let us now look at the next interview fail. Discuss the methods with which you approach uncomfortable situations with. I have worked in respite shelters where there is a daily overdose, and I come across dead bodies often. They are curious to see whether you truly explore every avenue when dealing with a challenging person. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. To eliminate the confusion caused by multiple agencies, the CBSA was formed. A situational interview question is very similar to a behavioral interview question. It takes a cool, level head to stay calm and resolve these problems.". I am afraid if they gonna deport me. Stretch your arms up high, stretch your back, and try to make yourself as big as possible. It is one thing to not have a close working relationship with a coworker, but it is an entirely different situation if you aren't making efforts to collaborate with this member of your team. Assure the interviewer that you are prepared to comply with all medical testing associated with your specific role. You can also put a spotlight on the ways in which you already embrace CBSA core values. These values represent what the CBSA cares about and what they believe. Upon successful completion of the development program at an assigned port of entry, you will become a border services officer. This includes vigorous exercise, meditation, practicing acute problem solving, or learning more about the history of border services in Canada. As a trainee your annual salary will be $64,234 to $71,525 (FB-02). Even if you're not driving a team, you can still demonstrate the qualities of a leader. Today, I can attend this interview with CBSA knowing full well that I earned this interview through hard work and acts of total integrity. Therefore, any date prior to 2019 might not be accurate. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Keeping the big-picture in focus is paramount here. International trade law refers to the set of rules and agreements that govern commerce between countries and how countries conduct business across borders. This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Either way, ask as many clarifying questions as you can to ensure you are in full understanding of the expectations. 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Choose a handful of your strengths which align with the requirements of this job. However, you should always be asking questions. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. My experience is valuable to the job because I currently maintain those principles. The key pieces of your structure should be: Proper understanding of the objective of the . It's my nature to never indulge in those activities because of my religion and personal ethics. How you build and develop your teams should be a reflection of how you have developed your own skills and how we grow in our careers. They want to ensure your motives are well aligned with their culture and meet the expectations of the role. May 16, 2019 #1 I got a call from cbsa officer and later mailed regarding at interview to discuss my study permit. I'd love to see more compelling detail around how the CBSA will benefit specifically by hiring you. Then describe all the considerations that played into the action you would take. The hiring authorities at Canada Border Services Agency would like a detailed breakdown of your training and any other educational experiences related to your career, especially those which are transferable to customs, border control, security, or law enforcement. Before that he failed his RCMP application. ", Written by Rachelle Enns on March 28th, 2020, "think everyone should act with integrity even when no one is looking. Consider sharing what actions you take to ensure professionalism is maintained at all times. I learned that it was founded in 2003. Aligning the words you say with the body language you convey will go a long way towards delivering a successful role-play. Brussels failed on Russia sanctions, Hungary's foreign minister says. This will inform them of your work ethic and professionalism. The CBSA frequently uses customer service based scenarios for their role-playing. But rather, thinking back on any situations where you've faced a similar situation and shined. To be hired as a CBSA officer, you will have to complete a situational and role-play interview. For instance, when traveling, I immerse myself in the community or culture as much as possible.' Lastly, how effectively did you communicate your recommendation? So the goal here is to make efforts to work well with this person and to adapt your communication style to theirs for the sake of the functionality of the team. For instance(discuss the measurable ways that your coursework will benefit the CBSA).". The interviewer should feel very confident knowing that you uphold your virtues and beliefs so strongly. Interview questions and answer examples and any other content may be used else where on the site. Record your voice and listen for tone, speech-crutches, slang and choice of words. Your answer will offer them insights into your approach to your work, as well as your work ethic. They'll observe your skill level and see how well it matches to how you've presented yourself on your resume, as well as throughout the interview so far. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Approach this like you would a sales pitch or a credibility statement. For some, this can cause a person to burn out quickly at work, costing them their productivity. Even PRs have no chance of being selected. My desire to work in a security and enforcement environment and that motivated me to make the right changes and commitments in my life. These include dealing with difficult situations, decisiveness, effective interactive communication, sound judgment, personal integrity, and strong values and ethics. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. Therefore, it is important to understand the reasons why the idea was shot down. I will handle the workload by maintaining a positive attitude and enthusiasm.". By that time, the candidate had already passed through most of the steps in this lengthy hiring process - the written exam, the oral board interview, the background investigation, agility test, medical examination, and even a polygraph (which is required by . How to Answer: Why Do You Want to Work Here? Research and evaluate the role and get in character. The first is to review your official documents. Coming across bodies is certainly a unique benchmark - the interviewer may have some follow up questions there, so it may be an appropriate time to tell a brief story around that situation when you are in your interview. Examples of defensive responses where the spin only draws more attention to the failure: "It didn't set us back that much, but many people overreacted.". The values of integrity and responsibility are also the same. When you have your pre-employment physical, the doctor typically takes a brief medical history, conducts a basic physical exam, measures blood pressure, conducts lab work, possibly a drug test and sends you on your way. Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . How much do CBSA agents make? I work with passengers, searching bags and people. I want to be competitive in this process but also maintain my personal sense of integrity. So you would start by introducing the situation you faced and the task at hand. Physical evaluation 5. Canada Border Services Agency employees must prepare to react swiftly and appropriately during times of global strain. When I came to realize that people in my social circle were engaged in any such activity, I immediately ceased all contact. There are some situations where it would be deemed prudent to approach the at fault co-worker first. As a leader, you are often required to make split decisions for the good of the team. Create a specific and tailored response regarding the ways you'll support and encourage their efforts. Walk the interviewer through your approach. The competencies you'll be evaluated on are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. Talk about the professional degree of your emotional intelligence. I understand that CBSA is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. Regardless, I will never commit such actions, and I believe in being positive no matter what may come across my path. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Take time to review and learn all such relevant information on their website. Most of the CBSA's role-play questions will focus on your interpersonal skills and conflict management skills. Take advantage of this opportunity to showcase your advanced communication skills while displaying your high EQ. It will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Perhaps you didn't make enough eye contact, or maybe you couldn't think . One of my strengths is the ability to be empathetic and understanding of the views of others, the conclusions they come to, and their motivation for reaching the decisions they make.". Your interviewer will evaluate your communication skills and how well you articulate your concerns to your supervisor. This also will help in your diplomacy and negotiation in the situation. So, without compromising your integrity, without compromising the respect you've earned from the rest of the team, nor betraying the trust of the coworker who confided in you, your approach should exhibit integrity, professionalism, and discretion. Do you have any measurable actions that you could include for the interviewer? These types of interviews are intimidating at best but also can be hard to prepare for. It also serves to clue them into how developed your leaderships skills are. Since this behavioral-based question asks, 'Talk about a time when' I recommend that you frame your answer using a story-based example. CBSA would like to know the driving force behind your interest in working within the customs and border protection realm. It certainly does take a level-headed individual to remain calm in this type of emotional and straining situation. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. This is another question that gauges your emotional stability. These questions have been developed to assess 4 of the required competencies to become a CBSA officer trainee. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings, which will speak to your emotional intelligence and your ability to empathize and not internalize the emotional state of others. The range of skills you will bring to the role is impressive, and you do a great job qualifying yourself. The last step is to support your leadership, whether they take your advice or not. It evaluates your level of integrity and your problem-solving skills, your communication skills. 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