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If the event runs long (for example, overtime or extra innings), all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. Call their support team at 1-844-324-7768. We are here to help! Though there is some variation between garages, SpotHero defines oversized vehicles as any vehicle 65 to 75 tall and over 181 long, or any vehicle taller than 75 regardless of length. Some reservations take longer to confirm with the parking facilitys platform, but dont worry well keep trying until we get it! The new license plate shows up immediately! Depending on your bank or credit card company, a refund can take 5 to 7 business days to post on the account. Please help! How does it work? For a proper rate estimate, update your search by adjusting the times and you will be able to compare the cost of your reservation at various locations within a mile radius, (you can expand your radius to see more options). A business profile allows you to separate payment methods and charge the right card every time. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. Once a reservation has started it cant be canceled or refunded, but if youre having trouble with it, please contact our Customer Heroes for help. Note:Almost all New York City garages charge an extra fee for oversized vehicles. Sometimes if a reservation is canceled close to when it was purchased, the charges will cancel each other out on your statement altogether. How do I know if my payment went through? Yes, its easy to extend your SpotHero parking reservation right from the app. If you paid to exit the garage, give SpotHero a call at 312-566-7768. SpotHero is a parking reservation service. Its common for New York City garages to charge an extra fee for oversized vehicles. All garages that allow overnight parking will show up and you can book right from our website or app. All of our billing goes through Stripe, a multi-million dollar company that operates in 20 countries, and we dont store full credit card information anywhere on our site. You can also enter a promo code before you search by clicking on Promo Codes from the main menu once youre logged in, and enter your promo code, which will apply toward your next purchase as long as its valid. What if I didn't follow the correct redemption instructions? Generally, the best codes are "store-wide" deals that can be used on any purchase at spothero.com. Youll know that theres a space in the garage waiting for you, taking the stress out of parking so you can concentrate on the things that matter most. Are you having issues? SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. Tap cancel. 50M+.css-alg7gu{line-height:1.5;font-weight:400;font-size:var(--chakra-fontSizes-base);display:block;margin-top:var(--chakra-space-2);letter-spacing:0.125rem;}Cars Parked, SpotHero 2023. 15% Off SpotHero Coupon (7 Promo Codes) January 2023. That said, if your reservation hasnt started yet, you can cancel it and book another spot at a different place! Having the app makes it easier to see all of your reservations in one place and allows you to book more quickly since the app keeps you logged into your account, but you can absolutely book on the mobile website on any browser successfully. Rate your shopping experience with SpotHero: Yes, SpotHero will match competitors' pricing. Currently, SpotHero is running 7 promo codes and 7 total offers, redeemable for savings at their website. The SpotHero price is the entire price youll pay for a reservation, and all applicable taxes and fees are included in the price that you see on the app or website! If you choose to purchase a spot that says recurring monthly on the checkout page, your card will be automatically charged until you cancel. You can extend the end time of your reservation once youre logged into the website or app as long as the reservation is still in session and as long as we have inventory available. If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. If you use a different expense tool, you can schedule automatic spend summaries for easy reporting. All Rights Reserved. Discount details: Get 15% off (up to $5). If the event runs long (for example, overtime or extra innings) all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. To find this code, just go to the website now. What can cause a F161 fault on the XNX? Yes, you can purchase as many spots as you need as long as there is sufficient inventory available for the dates and times you are requesting. If you provide proof of lower pricing at a competing retailer, you can get a price match. Event parking times are set to match the approximate times of the event and generally cannot be modified. If you pulled a ticket when you entered the garage, you may be asked to read the number on the ticket as well. Were always happy to help you get your spot listed on SpotHero. Exclusions: Use Vpn (Washington Dc, Dc). Best Discount: 15% Off. SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. Park smarter with the this app iPhone app. 4002 (0xFA2) The importation from the file failed. Its easy. SpotHero Promo Code for New Users SpotHero offers first-time users a promo code to get 10% off your first reservation. Some locations charge an oversize fee for vehicles that are taller than 65 or longer than 181. Click on Promo Codes from the main menu in the app once youre logged in, and enter your promo code. A few spots offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. Reservations cannot be transferred to different locations, as rates vary at different garages and parking lots, and different parking locations may be managed by different companies. On android, goto "Settings" "Apps" or "Manage Apps" tab. Get savings like $5 off your first time, or 10% off at a new lot. There is also a GPS location embedded into the parking pass that you can navigate from. Were happy to take a look for you if youd like to compare, so feel free to give us a call at (312) 566-7768. Select the issue you are having below and provide feedback to SpotHero. If you have an extenuating circumstance, please call our customer heroes. Yes! Can I update or refund a reservation made using my pre-tax card? If the prepaid card has a credit card insignia of a credit card we accept, then we can accept that card as payment. Make your selections and then click Search again to ensure the correct rates pop up on the map for the times you selected! Can I refund a reservation as credit when using a pre-tax card? Were here to walk you through some of the options you have to change your SpotHero reservation and make it work for you! How do I use a pre-tax parking benefit card within the SpotHero app? Pay with fast guest checkout, and get a prepaid parking pass/reservation instantly via email. Can I use my pre-tax parking benefit card for monthly parking? For details, please refer to theSpotHero Parking Guarantee. Then compare parking garages and rates near your destination. Currently, this functionality is only available by contacting our Hero team at 844-938-3688. If youd like to extend your reservation beyond the event end time, youll have to pay the additional cost onsite directly to the facility. If you need to make changes to the start time after the reservation has started, give us a call at (312) 566-7768 and we can help to see whats available for you! How far in advance can I reserve parking? You can also find the parking pass in My Reservations on the website and in the mobile app. You also can extend your reservation once it has started as long as the reservation is still in session and inventory is available! You can edit or cancel any upcoming parking reservation, and extend most active parking reservations (pending availability). Then head to SpotHero's website at. SpotHero credit will apply automatically toward your next reservation as long as youre logged in and not checking out as a guest. If the event does last longer than expected, theres no need to worry about leaving early. We ask that you reserve at least 15 minutes before you arrive, as some locations have equipment that can take up to 15 minutes to process a reservation. Depending on the spot, when booking on the website, there is an option to select your vehicle make and model to determine if there will be an oversize fee. Then select how you would like the funds returned. You can shorten your reservation to the present time as long as your reservation is still in session. Need less time than you thought you did? 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